Cancellations Or Rescheduling

If you need to cancel or reschedule your appointment, please call us 48 hours prior to your scheduled appointment for spa packages and 24 hours notice for any of our other services.  If proper cancellation or rescheduling notice is not given, we reserve the right to charge you for the full amount of your service(s) without notification.


Note

Spa Packages and Gift Certificates are NON REFUNDABLE, NON TRANSFERABLE, can not be SUBSTITUTED and are applied to (1) per person unless otherwise stated.

All spa packages must be paid in advance.

No-shows are NON REFUNDABLE on pre-paid services, day spa packages and will be deducted from your pre-paid sessions.

We are not responsible for lost or stolen gift certificates.

Cancellations by email, Facebook or private messaging or text can not be

accepted, as they are not checked throughout the day.

​There is a $30.00 returned check fee for non sufficient funds.


Pricing and Services

Pricing and Services are subject to change without obligation or notice.

We reserve the right to substitute a service, if no longer available, with a service of equal value.

Our services are not intended to replace medical treatment or a cure for any medical issues.  Please consult your physician for any concerns you may have.

Arrival

At His & Her Day Spa services and spa packages are scheduled by appointment. Please arrive 10 minutes prior to your scheduled appointment time. This allows for time to fill out the appropriate client forms and prepare for your first service. All services offered have a specific time schedule and early arrival is very important. Your service(s) may be shortened in order to maintain the salon’s tight schedule.